Terms & Conditions

Last Updated: August 31, 2025

Acceptance of Terms

By accessing and using ionarethvia's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

These terms constitute a legally binding agreement between you and ionarethvia Financial Planning. If you do not agree with any part of these terms, you must not use our services.

Definitions

For the purpose of these Terms & Conditions, the following definitions apply:

  • • "Service" refers to the financial planning consultation and advisory services provided through our subscription model
  • • "User" or "Client" refers to any individual who accesses our website or subscribes to our services
  • • "Content" includes all information, advice, materials, and resources provided through our service
  • • "Account" refers to your subscription and associated client records with ionarethvia

Service Description

ionarethvia provides financial planning consultations through a monthly subscription model priced at $250 AUD per month including GST. Our service includes personalised consultations, strategic planning discussions, and ongoing advisory support.

Services are provided subject to advisor availability and may be delivered via phone, video conference, or in-person meetings as mutually agreed.

User Responsibilities

As a user of our services, you agree to:

  • • Provide accurate and complete information during consultations
  • • Maintain confidentiality of any login credentials or account information
  • • Use our services only for lawful purposes and in accordance with these terms
  • • Notify us promptly of any changes to your contact information
  • • Take responsibility for implementing any strategies discussed during consultations

Prohibited Activities

You agree not to use our services for any of the following purposes:

  • • Any unlawful activity or activity that violates applicable regulations
  • • Attempting to gain unauthorised access to our systems or other user accounts
  • • Reproducing, distributing, or sharing proprietary content without permission
  • • Using our services to provide advice to third parties without appropriate licensing
  • • Interfering with the proper functioning of our website or services
  • • Providing false or misleading information about your financial circumstances

Intellectual Property Rights

All content, materials, methodologies, and resources provided through our service remain the intellectual property of ionarethvia Financial Planning and are protected by Australian copyright and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which forms an integral part of these terms. Privacy Policy

Payment Terms and Conditions

Subscription fees of $250 AUD per month are payable in advance via direct debit or credit card. All fees include GST and are non-refundable except as required by Australian Consumer Law.

Billing occurs monthly on the anniversary of your subscription commencement date. Failed payments may result in service suspension.

Refunds are not provided for unused subscription periods, except where required by law or in cases of service failure on our part.

Subscription Termination

Either party may terminate this agreement with 30 days written notice. We reserve the right to terminate immediately for breach of these terms or inappropriate conduct.

Upon termination, your access to services will cease, though you remain liable for any outstanding fees. Client records will be retained according to our retention policy.

Service Disclaimers

Our services are provided "as is" without warranties of any kind. We do not guarantee specific financial outcomes or results from our consultations.

We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

Additional disclaimers regarding financial advice and liability limitations are detailed in our separate Disclaimer document. Disclaimer

Limitation of Liability

To the maximum extent permitted by Australian law, our total liability to you for any damages arising from these terms or our services shall not exceed the total fees paid by you in the 12 months preceding the claim.

We shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits or data.

Indemnification

You agree to indemnify and hold harmless ionarethvia Financial Planning from any claims, damages, or expenses arising from your breach of these terms, misuse of our services, or violation of applicable laws.

Dispute Resolution

We encourage resolution of disputes through good faith negotiation. However, formal dispute resolution may proceed as follows:

Mediation and Arbitration

Disputes that cannot be resolved through negotiation may be submitted to mediation through a recognised Australian dispute resolution service.

Any arbitration proceedings shall be conducted under the Australian Commercial Arbitration Act and rules of the relevant arbitration body.

International Dispute Resolution

International clients may access alternative dispute resolution mechanisms through recognised consumer protection authorities in their jurisdiction.

EU residents may use the Online Dispute Resolution platform available at: ec.europa.eu/consumers/odr

Governing Law

These Terms & Conditions are governed by Australian law and the laws of Victoria. Any legal proceedings shall be subject to the exclusive jurisdiction of Victorian courts.

Terms Modifications

We reserve the right to modify these Terms & Conditions at any time. Material changes will be communicated via email or website notice at least 30 days before taking effect.

Continued use of our services following notification of changes constitutes acceptance of the modified terms.

Severability

If any provision of these terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect. Invalid provisions will be replaced with valid terms that most closely reflect the original intent.

Entire Agreement

These Terms & Conditions, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and ionarethvia Financial Planning regarding use of our services.

Terms Contact Information

For questions about these Terms & Conditions or our services, please contact us:

ionarethvia

Level 12, 45 Collins Street, Melbourne VIC 3000, Australia

Email Address:: contact@ionarethvia.com

Phone Number:: +61 359 049 893